We are operating in Turkey with the title AWP Servis Hizmetleri A.Ş ("we" and / or "AWP"), as a subsidiary of Allianz Partners SAS. Protecting your privacy is a top priority for us. This privacy statement explains how and what type of personal data will be collected while using this application, why it is collected and with whom it is shared. Please read this notice carefully.
The data controller is the individual or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system. The laws apply to personal data in both paper and electronic files. AWP Servis Hizmetleri AŞ is often in the data processing position for the data you share through this application; from time to time it can be in the capacity of data controller.
This application will provide you the opportunity to fulfill your obligation under the contract with AWP and provide better service to customers; it will allow customers to follow up your arrival at the delivery place of replacement car. By starting to use this application, your name, surname, phone number and your location information limited to the time you use the application to provide service for a customer of AWP, including when it is running in the background, will be received and processed by the AWP. At the end of the service, delivery photos of the replacement vehicle to the customer will be sent to AWP via the application and AWP will be informed about the completion of the service.
Your Personal Data, in accordance with the basic principles stipulated in the Personal Data Protection Law No. 6698; the follow-up of the Replacement Car Services you offer under the Contract between you and AWP, is processed and stored for customers to follow the replacement car at the time of the delivery and to evaluate its performance. Your personal data will be processed to provide you the opportunity to fulfill your obligation under the contract with AWP and provide better service to customers; it will allow customers to follow up your arrival at the delivery place of replacement car on the map.
For the purposes stated above and in accordance with the legal regulations; your personal data are taken directly from the person concerned / you. We need your data for the use and intended use of the application.
In this context, your personal data can be processed and transferred by obtaining the express consent of the personal data owner in the light of the principles stipulated in the provision of art. 4/2 of law. Or in the presence of the situations stipulated in the provisions of 5/2 and 6/3, it can be processed and transferred without obtaining express consent.
For the purposes stated above, your personal data may be disclosed to the following parties acting as third party data controllers, depending on the type of service you provide to us can be shared with: corporate customers, end customers / insureds, other Allianz Group companies, regulatory bodies, MASAK, doctors in a medical emergency, and other healthcare professionals.
Within the scope of all these personal data processing activities, our Company acts in accordance with the obligations stipulated in all relevant legislation, especially the Personal Data Protection Law No. 6698.
In accordance with the 11th article of the Law; By contacting our company regarding your personal data you have the rights of;
Your questions and requests within the scope of these rights, in accordance with the Procedures and Principles to the Data Controller; by adding your name, surname, e-mail address, policy number and the information regarding the purpose of your request, you can send it in writing to the address below together with the documents proving your identity.
Head Office
Title: AWP Servis Hizmetleri A.Ş.
Head Office Address: Altunizade Mah. Kısıklı Cad. No:47 Kat:3-4 Üsküdar, İstanbul/Türkiye
Trade Register Number: 367361
Mersis No: 0752005283100014
We regularly review this privacy notice. This privacy notice was last updated in March 2021.